Telephone Service Information
GSM2 and 3 mobile networks in Ireland
Changes (to part of 04, 05, 07 and 09 zones only)
Ireland has the lowest cost international leased
lines in the OECD area
Hibernia Atlantic provide high capacity connections between the US/Canada and Ireland at low monthly rates - eg 10Mbit/sec link from US to Ireland for just $1,000 per month!. Check their website for more pricing information.
MAN (metropolitan area networks - wholesale
access only) e-net
You can order services from eircom
online, view your detailed bill (pdf format), register and track fault
repairs, etc. by registering on this website.
Numbering - eircom offer an 0700 personal numbering service that
allows you route your incoming calls to your home, office, mobile, vacation
home, voicemail, fax, etc - and change the routing whenever you like from
anywhere. The monthly subscription is EUR 1.25 charged to your
eircom account. Call charges extra.
Text messaging on fixed network
Text messaging is available to all phone lines on the fixed as well as mobile networks. Text messages sent to fixed line phones are either displayed on the phone or read to the customer using a text to speech server.
The fixed network SMS centre numbers are 17409900 (outgoing) and 0818365135 (incoming). These SMSC codes are normally pre-programmed into SMS capable phones purchased in Ireland.
Eircom Price List
Internet Service Providers
Broadband internet access options
Using broadband for e-working, telecommuting, VoIP,
Eirstream - 2 way satellite based ISP
DNA Internet(UTV Internet)
Heanet Government owned educational infrastructural provider
Web-Sat ("fast two-way Internet via satellite")
LuxSAT Soon to be launched service using next generation digital satellite set-top box providing TV, Internet, Radio, Games and Financial Services
Telecommunications networks in Ireland are regulated by:
The Commission for Telecommunications Regulation (ComReg)
Lower Abbey Street
Telephone 804 9600
Comreg have a consumer website at AskComReg.ie
European Regulators Group
A few statistics
Fixed Network (analog) Telephone Lines: 1.6 million (30.06.2002) [Source:
ODTR-0276b: 1.6 million at 30.09.2002]
Leased circuits 36,787 [30.09.00]
Mobile network subscriptions (please see here)
Fixed line public network voicemailboxes (1998) 400,000 (+233%)
Public payphones (eircom) (1998) 8,410
Customers served by digital lines 100%
Customers served with touch-tone signalling 100%
EuroISDN channels (30.09.2002) 345,000 +28% on previous year representing 17.8%
of total fixed access paths.
Total access channels (PSTN & ISDN) at 30.9.2002 1.945M
[49.8 per 100 pop]
Total voice telecommunications access paths (ie PSTN and ISDN channels and
cellular subscriptions) 4.945M at 30.9.2002
See the Irish Telecommunications Market Quarterly Review (downloadable at
for further statistical detail on all modes of telecommunications in Ireland).
National Destination Codes (Area Codes)
Use the NDC
(national destination code - sometimes called the "area
code") shown before the 5 to 7 digit telephone number when
calling from within Ireland. eg XYZ Hotel, Ahakista (Co Cork) Tel
67999 - Dial 027 67999 when calling from outside the 027 area. If
you are unsure about which area code you are calling from, dial
it anyway. It will be ignored by the telephone network if it is
not required and does not affect the call charge.
IRL > NI = 048
Replace the 028 NDC Northern Irish NDC with 048.
Alternatively use +44 28 (recommended in particular when storing a number
on a mobile phone)
NI > IRL = 00
Dial 00 353 + area
code and number. Omit the initial 0 of the IRL area code. Call
100 for operator assistance if required. here
A listing of National Destination Codes for IRL and NI can be
This is available
from all locations in Ireland to over 220 countries. The IDD
access code 00 should be prefixed to the country code followed by
the area code and number. (eg to call 212 999 9000 in the USA
dial 001 212 999 9000). International phone calls can be dialled
from all payphones, without operator assistance. The minimum
payphone charge for all calls (local, national or international)
is 1 unit, which costs 20 pence from an eircom coin phone, and between
15 and 20 pence from a card phone. The time purchased by one unit
varies from a few seconds for an intercontinental call to several
minutes for a local call.
Call by call carrier selection is available using the 5 digit code beginning with 13 allocated to the carrier in question. The 141 and 142 CLIR / CLIP code should be entered before the carrier selection code. Default carrier selection is also available.
Operator service is
also available - 114 for international operator and 10 for
national calls. Directory assistance codes are: Ireland 11811,
Rest of the world 11818. Most operator
connected calls are surcharged over self-dial rates.
Emergency = 112
The emergency number
is 112 for police, fire department, ambulance, coast guard, and
mountain rescue. The 112 emergency service number also operates
in most other European states. This is the equivalent of 911 in
Eircom payphones take coins, credit cards and prepaid phonecards.
Coin phones on
provide their own coin phone service. In such cases charges
imposed by the building owner apply, and these will usually be
higher than eircom provided payphones. In some cases calls to 1-800
numbers are blocked and information calls are not free or blocked
Call management services
This service allows one to track the cost of calls on your detailed phone
bill with separate listings for up to 8 users of the phone line.
To self-install voicemail on an eircom phone line, call 171 and follow the voice prompts to record a greeting, etc. The default starting password is 1234. Up to recently, there was no charge for the voicemail service - other than the call charge to listen to your voicemail from a phone number other than your own. Alas no longer. It now costs
just over EUR 1,-- per month.
To set-up call waiting, lift the receiver and enter *43#. A recorded voice announcement will confirm that the service has been set-up. The service can be cancelled using entering #43#.
Lift the receiver and enter *21* followed by the forward to phone number followed by #. Local, national and international numbers can be used. To cancel forwarding enter #21#. The usual call charge is payable for each call forwarded. A setup fee of 23p inc VAT is charged each time the *21* code is used.
Wake up calls
Lift receiver and enter *55* + required time followed by #. eg for a call at 06h00 *55*0600# - for a call at 18h00 use *55*1800#.
telephone numbers are available from several sources:
Assisted Directory Information
"operator services" above if you are calling from
within Ireland. You can also the Irish Directory Information
services through your international operator.
Online Telephone Directory
Online white and yellow pages phonebooks for Ireland
Irish PSTN Network Characteristics
Information on the Irish PSTN network
characteristics and type approvals process
can be found here.
The RJ11 modular
phone connector (as used in USA, Canada etc.) is used in Ireland.
Information on international telephone plug varieties can be
Modems that work in the USA usually work OK in Ireland. Touch-tone
dialling is universally available on the public network in the
Republic of Ireland. Euro-ISDN is the ISDN standard in Ireland,
using RJ45 connectors.
uses the European (ETSI) caller-id specification (ETS300778-1 Option B) in the PSTN. Telephones, modems and other
devices that support only North American
caller-id protocols will not deliver CLIP when
used on the Irish network. CLIP is also available on the ISDN in accordance with EuroISDN protocols and on the mobile GSM networks.
Calling Line Identity can be restricted on a default basis by contacting the telephone company. CLI presentation can be enabled or restricted on a per call basis by entering one of the following codes before the called party's number:
Restrict CLI on the next call 141 (immediately followed by required number)
Present CLI on the next call 142 (immediately followed by required number)
The CLI system in Northern Ireland varies depending on the phone company.
Missed call / Call Return
If you don't have a CLI device, you can still determine the number of the party
who last called you by dialling 1471 (charge EUR 0.06). Press 3 to connect with the caller automatically. This service is not available where CLI has been withheld by the caller or originating network.
differences should be noted: The international operator access
code is 155. International directory information is available
from 153. The local operator code is 100. Local directory enquiry
service is on 192. RJ11 telephone sockets are not used in
Northern Ireland - a special British jackplug or adapter is
The home country
direct service allows you to reach an operator or automated call
completion system run by your telephone company back home so you
can make collect and or chargecard calls, check voice mail and
use any other services available to you in accordance with your
home country direct chargecard agreement.
country direct access codes from Ireland and Northern Ireland